A: We are sorry, but this is not possible. We start production after receiving full payment in advanced from customers who place orders through the internet or by phone call. We do not deliver products before receiving payment. Thank you in advance for your understanding. Please refer to the payment policy, here.

A: No. We offer a processing service and deliver custom-made, one-off products. Since the products we sell are not like ready-made products sold in general online shops, we cannot accept payment on delivery as such shops do. Please understand this difference in our business. Also, please refer to the payment policy, here.

A: We do not accept payment in installments. It might be possible to pay us using PayPal in one go, and then use a credit card to pay PayPal in installments.

A: You can use PayPal to replace credit card payments. Since you can make payments without a credit card number, it is safer for you.

A: This is not currently available, but we are working on it.

A: Please contact us by phone or email after completing the order procedure. We will start creating your product after confirming payment. If you make a money transfer outside of bank business hours, please note that the receipt of the money will be confirmed after the banks reopen.

A: We handle the money received as a deposit until the amount to be paid is finalized,; therefore, we can send a certificate of deposit. This is because the amount to be paid may change due to reasons such as size changes. We can send a receipt after you approve the finishing sample paper and we start the engraving process, since we cannot make any changes after that, and the payment amount will be finalized. At that time, the certificate of deposit will become invalid.

A: If we receive a cancellation request during the cancellable period, we will stop all processing and send a receipt for the part of the deposit which cannot be returned due to the cancellation. Since the balance will be returned, we cannot issue a receipt for that.

A: We only accept payment in advance for an initial transaction, even with corporations.